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|Court Services|
Court Access for Persons with Disabilities
The Judiciary is committed to providing equal access to all its
services and programs in a manner that integrates individuals with
disabilities as much as possible. Each courthouse has a coordinator
responsible for implementing the Americans With Disabilities Act
(ADA). Individuals with special needs are encouraged to
contact their local court ADA Coordinator.
Judiciary ADA Policy Statement
It is the policy of the Judiciary not to permit discrimination
against any individual on the basis of race, ethnicity, color,
religion, creed, sex, marital status, sexual orientation, age,
national origin, physical or mental disability, or any other basis
prohibited by law.
In accordance with the Americans with Disabilities Act, the New
Jersey Law Against discrimination, and related laws, the Judiciary
will promote the ADA as an integral part of the culture and environment
of the Judiciary and will provide reasonable accommodation to qualified
individuals with disabilities. The judiciary will not permit the
provision of such accommodation to be a factor in an employment
action, unless the accommodation requested poses an undue hardship
or direct threat to health and safety (i.e., a significant risk
of substantial harm). The Judiciary, unless constrained by an undue
hardship or other considerations permitted by law, will identify
and provide reasonable accommodations for employees to perform
their jobs effectively. However, an employee must be capable of
performing the essential functions of the job, with or without
reasonable accommodation. To assure individual rights of privacy,
it is the responsibility of the employee to request an accommodation
from a supervisor or human resources staff person.
A written complaint procedure for employees who believe that they
have experienced discrimination has been established and is available
from the human resources office. Regardless of the outcome of the
matter, the Judiciary will not retaliate against any individual
for filing a complaint. If it is determined that discrimination
took place, appropriate action will be taken to remedy the discrimination.
The Judiciary will notify the complainant of the proposed action,
while taking into account others' rights to privacy. The Judiciary
will not take any adverse action against an employee who develops
a disability, so long as that individual remains qualified and
able to perform the essential duties of the job with or without
reasonable accommodations.
The Judiciary will provide all individuals with equal access to
all Judiciary services and programs in a manner that integrates
individuals with disabilities to the extent possible into the mainstream
of the court activities. The Judiciary will make reasonable accommodations
for those with disabilities to participate in court processes and
programs. The Judiciary will foster compliance with the law and
requirements for any renovation, construction, or acquisition of
facilities used by the courts. Consistent with the law, the Judiciary
will endeavor to ensure compliance with the ADA by vendors and
providers of goods and services to the courts.
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Accommodation Requests
The New Jersey Judiciary will provide meaningful access to all
of its services, programs, and activities for qualified individuals
with disabilities. Individuals requiring accommodation to access
judicial services or programs should contact the appropriate ADA
Coordinator, as listed in this notice, at
least two weeks prior to any scheduled judicial proceeding, hearing,
or activity. For emergent judicial matters the ADA Coordinator
should be contacted immediately.
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Effective Communication in Court Programs and Services
The New Jersey Courts will take appropriate steps to ensure that
communications with litigants, participants, and members of the
public with disabilities are effective. The courts will furnish
appropriate auxiliary aids and services where necessary to afford
an individual with a disability an equal opportunity to participate
in or benefit from services, programs, or activities conducted
by the courts of the State.
When auxiliary aid or service is required to ensure effective
communication, the court will provide an opportunity for an individual
with a disability to request the auxiliary aid or service of his
or her choice and will give primary consideration to the choice
expressed by the individual. "Auxiliary aids and services" includes
braille, readers, qualified interpreters, note takers, transcription
services, written materials, assistive listening devices and systems,
or other effective methods of making written or orally delivered
materials available to individuals with sight or hearing impairments.
Primary consideration means that the court will honor the choice,
unless it can show that another equally effective means of communication
is available, or that use of the means chosen would result in a
fundamental alteration in the nature of its service, program, or
activity or in undue financial or administrative burden. When the
preferred type of auxiliary aid or service is not available or
will not be provided, a court official will consult with the individual
with the disability and will ascertain whether an alternative means
of communication will ensure effective communication.
Advance notice to the court of the request for auxiliary aids
or services is strongly encouraged. The ADA Coordinator should
be notified at least two weeks in advance for court sessions and
hearings. For ongoing services and programs, the ADA contact person
should be notified at least 48 hours in advance. For emergencies
or urgent requests, the responsible ADA Coordinator should be notified
immediately. The best effort to fulfill the request will be made.
The ADA Coordinator will, as soon as possible, notify the requesting
individual of the proposed auxiliary aid or service to be provided.
This will be done in writing unless the short lead time of a request
precludes written notice.
If the requesting individual is dissatisfied with the proposed
auxiliary aid or service, the individual may file a complaint with
the ADA Coordinator using the procedure described in this notice.
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Procedure for Handling a Complaint About Access to Judicial Programs,
Services, Activities
- Informal Grievance Procedures
- Formal Grievance Procedures
- Federal and State Human Rights Agencies
- Endnotes
Any user of the court system who wishes to file a complaint regarding an ADA accomodation or the court's failure to provide such accomodation should use the ADA Complaint form to pursue his or her claim through these procedures. The procedures provide both a formal and informal method of resolving claims,
and they do not in any way limit other legal remedies that may
be available. The grievance procedures apply to those individuals
with a disability who, with or without reasonable modifications
to rules, policies or practices, the removal of barriers, or the
provision of auxiliary aids or services, meet the essential eligibility
requirements for services, programs, or activities.
There is a separate procedure for claims of discrimination by
employees and applicants for employment. Information about that
procedure may be obtained from the Equal Employment Opportunity
Officer, at the vicinage or from the EEO Office at the Administrative Office of the
Courts, Richard J. Hughes Justice Complex, Third Floor, P.O Box 037,
Trenton, New Jersey 08625. (609/292-3586).
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Informal Grievance Procedure
Before using the formal procedure described later, you may wish
to consider informal alternatives. The informal process has been
put into place to encourage prompt discussion and speedy resolution
of complaints. Individuals choosing to bring a claim to the attention
of the court system in an informal manner should be referred to
the ADA Coordinator of the court which services, programs, or activities
gave rise to the claim. The ADA Coordinator, in cooperation with
the Trial Court Administrator/Court Clerk, will attempt to address
the claim informally and expeditiously.
You should be as specific as possible in describing your claim.
Indicate the date, place and nature of the occurrence. Include
the names, if known, of any Judiciary employees involved, as well
as the names of any persons witnessing the event.
In many cases, informal approaches are the best way to get results.
However, you do not have to use them. You have the right to file
a formal claim, as described below, with the Appropriate
Judge, or other designated judge, or official responsible for the
court program, service or activity against whom your claim or complaint
is asserted.
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Formal Grievance Procedure
If you believe you have been treated in a discriminator manner
as a result of disability, you may file a formal claim or complaint
with the Assignment Judge or other designated appointing authority. Claims or complaints must be filed in writing with the Assignment Judge within sixty (60) days from the alleged discrimination. The claims will be addressed through the
ADA Coordinator, who will investigate the claim or forward the
claim to the individual appointed to investigate ADA claims. The
findings will be presented to the Assignment Judge or other designated
appointing authority.
A. Filing A Claim
You can file a claim or complaint by completing
the form in this notice, and mailing it to the ADA Coordinator in the county which is involved in your claim. The ADA Coordinator or other individual assigned to investigate your claim will present
findings to the Assignment Judge other designated judge, or official
for determination.
In order to provide the judge or official with sufficient information,
you are asked on the form to describe the event as specifically
as possible. You should include the names of anyone who can assist
in the investigation. Include a copy of any papers that you have
that relate to your claim or that may be of help in understanding
your complaint. Be sure to send copies of the documents, and keep
originals for your files.
Within two weeks of receiving the claim the ADA Coordinator will
send a letter to the grievant acknowledging receipt of the grievance.
The letter should also provide the name and telephone number of
the staff member responsible for investigating the claim and inform
the grievant if further information is required or if there is
a reason why the investigation cannot proceed.
B. Investigation
Your claim will be investigated promptly, unless you are notified
otherwise. In some cases, the investigation will include interviews
with other individuals, including those you name in your claim,
and an examination of relevant document and files.
C. Confidentiality
The Judiciary is committed to preserving confidentiality. Your
claim or complaint will be discussed only to the extent necessary
for a complete investigation. Anyone contacted about your claim
will be asked not to disclose the fact or content of your claim
unless disclosure is necessary.
D. Findings and Determination
Within 45 days of the receipt of the claim by the ADA Coordinator
a determination should be issued by the Assignment Judge or other
appointing authority. The determination will state whether it is reasonable
to conclude that there was discriminatory treatment based upon
the evidence presented. Copies of the determination will be sent
to the grievant and to anyone against whom allegations have been
made.
The determination will include, if appropriate, a remedy. For
example, if it is determined that the grievant was treated in a
discriminatory manner, possible remedies may include a change in
policy or local practices, or appropriate disciplinary action.
If you disagree with the determination, an appeal may be filed
within 30 days of receipt of the determination by submitting a
letter for reconsideration to the Assignment Judge. This appeal
letter should provide reasons why you disagree with the determination
and the remedy you believe is appropriate. The Assignment Judge
or other appointing authority should make a final determination within
30 days of the date the appeal was received, based upon a complete
review of the evidence. Copies of the determination will be sent
to the grievant and to anyone against whom the allegations were
made. The determination may confirm the earlier determination,
modify the remedy, or reverse the determination.
E. Implementation
The Assignment Judge or other appointing authority has the responsibility
for implementing the final determination. If you have any questions
about implementation, you can check with the Court Access Services
Unit, Administrative Office of the Courts, Richard J. Hughes Justice
Complex, P. O Box 985, Trenton, New Jersey 08625 (telephone 609/633-3902).
F. Time Limits
All of the offices involved in the resolution of your claim will
try to comply with the stated time limits. However, compliance
is not always possible due to, for example, the absence of important
witnesses or the need to complete an unusually complex investigation.
Whenever possible, you will be notified about delays.
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Federal and State Human Rights Agencies
An individual may file a claim of discriminatory treatment based
upon disability in the services, programs or activities of the
New Jersey Judicial System with an outside agency, even while an
internal claim is pending. This should not affect any efforts to
resolve the claim internally.
You should be aware that the time limits for filing claims with
outside agencies may be different than the time limits for filing
a claim with the New Jersey Judiciary. Be sure to check with the
outside agency for its filing deadlines.
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Endnotes
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A disability is a physical or mental impairment that substantially
limits one or more or an individual's major life activities
such as caring for oneself, performing manual tasks, walking,
seeing, hearing, speaking, breathing, learning, and working.
Also included are individuals with a record of such impairment
or anyone who is regarded as having such an impairment.
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In general, accommodation for physical access to facilities
occupied by the Judiciary is provided and arranged for by county
government or other building owners. The Judiciary ADA Coordinator
is available to help arrange for these accommodations. An individual
seeking a physical accommodation may, of course, contact the
facility ADA Coordinator directly.
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The procedures apply to grievances related to programmatic
access to the court system; the procedures do not apply to
acts by judges in their official capacity, such as deciding
cases. The procedures in this section do not apply to claims,
complaints, or remedies relating to employment or application
for employment.
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While most of the services, programs, and activities of the
court system are administered through the offices of the Assignment
Judges or other designated judge with administrative responsibilities,
other Judiciary agencies, such as the Office of Attorney Ethics,
the Fee Arbitration Board and the Disciplinary Review Board,
also come under the administrative purview of the Judiciary.
Claims or complaints relating to these agencies and all other
activities are handled by the Administrative Office of the
Courts.
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