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Court User Assistance: Morris-Sussex Vicinage Resource Centers and Office of Ombudsman

Court User Resource Center - Morris County Courthouse, Room 152 - PH: 973-656-3997
The court user resource center offers a convenient location near the main courthouse entrance for court users to obtain assistance. Staff are onsite to answer procedural questions and provide relevant resources to court users. Computer terminals are available for legal research. Statute and case law volumes and other informational print materials are also available in the center.

The center is open to the public during regular court hours, Monday through Friday, 8:30 am to 4:30 pm.

Self Help Resource Center - Sussex County Judicial Center, Lower Level
The self-help resource center offers a convenient location for the public to access computer terminals for legal research and has statute and case law volumes and other helpful informational print resources. Court users needing additional assistance can visit the office of the trial court administrator, located on the second floor of the Judicial Center or ask to meet with the ombudsman in-person, email, request a video conference call, or by calling 973-656-3969.

The center is open to the public during regular court hours, Monday through Friday, 8:30 am to 4:30 pm.

Office of Ombudsman-
In the Judiciary, the ombudsman is a neutral staff person who answers procedural questions, addresses concerns from the public, and is responsible for enhancing customer service in the courts. The ombudsman provides a bridge between the Judiciary and the community to enhance public access by assisting court users in navigating the court system and providing relevant resources. As an employee of the Judiciary, the ombudsman is unable to provide legal advice.

To contact your ombudsman, you may call 973-656-3969, email, or visit the ombudsman office Tuesday through Friday at the Morris County Courthouse.

The ombudsman is available most Mondays at the Sussex County Judicial Center located at the first floor intake offices. If the ombudsman is not present in Newton, you may request a video conference call through the trial court administrator’s office, email, or call 973-656-3969 for an appointment.

Customer Service
We strive to meet and exceed the expectations of our court users by providing exceptional customer service. Please click here to complete our court user satisfaction survey to help provide us feedback so we can continue in providing our public access and fairness through our court system.

Contact Information
Morris County Courthouse - Office of Ombudsman
P.O. Box 910, Room 152
Washington and Court Streets,
Morristown, NJ 07960
Phone: 973-656-3969/Fax: 973-656-3949
MRS-SSXHelp.mailbox@njcourts.gov

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